Refund policy
Refund & Return Policy
Last Updated: May 1,2026
At Auraify, we are committed to providing a premium shopping experience. If you are not completely satisfied with your purchase, we are here to help.
Returns
You have 30 days from the date of delivery to request a return.
To be eligible for a return:
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The item must be unused and in the same condition that you received it
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The item must be in the original packaging
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Proof of purchase (order number or receipt) is required
To initiate a return, please contact us at: support@auraifystore.com
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Personalized or custom-made items
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Final sale items
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved, your refund will be processed to your original method of payment within 5–10 business days.
Please note:
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Shipping costs are non-refundable
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If the return is due to our error (damaged or incorrect item), we will cover the return shipping costs
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, contact us at: support@auraifystore.com
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again
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Contact your credit card company (processing time may vary)
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Contact your bank
If you’ve done all of this and still have not received your refund, please contact us at: support@auraifystore.com
Order Cancellation
Orders can be canceled within 24 hours of purchase.
After this period, your order may already be processed and cannot be canceled.
Contact Us
If you have any questions about this Refund & Return Policy, please contact us:
Email: support@auraifystore.com
Auraify
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